The following terms and conditions govern purchases made from our Website:

https://heavenvapors.pk/

If you have any uncertainties about the guidelines, feel free to reach out to us.

Return Policy:

Should a product prove to be DEFECTIVE, you have the option to request an exchange within a span of 3

days from the date of purchase.

Conditions for Returns:

 The customer is responsible for covering the return shipping costs.

 We will not reimburse postage fees incurred at the time of purchase.

 The packaging must remain sealed and undamaged.

Warranty Inspection:

All electronic items we offer are covered by a seven-day warranty for inspection. This warranty period

commences upon receipt of your delivery.

Please Note: Any external damage to the product, such as from a fall, impact, or breakage, will void the

warranty.

Damaged Goods:

If your order arrives in a damaged state or is faulty, please contact us promptly.

Items Not Eligible for Return:

Due to health and safety considerations, returns cannot be accepted for Vapes, Pods, Tanks, or any

hardware that has been used unless it is faulty. Additionally, returns cannot be accepted for opened E-

liquids.

Items Purchased During a "Sale":

You may return items purchased at regular or seasonal sale prices.

However, items purchased during a "clearance sale" are not eligible for return or refund unless they are

damaged or faulty.

Refund Options:

We are able to provide store vouchers for future purchases.