Thank you for choosing to be part of our community at Vape Station (“Company,” “we,” “us,” or “our“).
We are committed to protecting your personal information and your right to privacy. If you have any
questions or concerns about this privacy notice or our practices with regard to your personal
information, please contact us at INFO@HEAVEN VAPORS.PK.
This privacy notice describes how we might use your information if you:
Visit our website at https://heavenvapors.pk/
Engage with us in other related ways ― including any sales, marketing, or events
In this privacy notice, if we refer to:
“Website,” we are referring to any website of ours that references or links to this policy
“Services,” we are referring to our Website, and other related services, including any sales, marketing,
or events
The purpose of this privacy policy is to clarify for you in the most straightforward way possible what
information we gather, how we utilize it, and what rights you have concerning it. If there are any terms
in this privacy policy that you disagree with, kindly cease using our Services immediately.
Please peruse this privacy policy carefully, as it will provide insight into how we handle the
information we collect.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
We collect personal information that you provide to us.
We gather personal information that you willingly provide when you register on the Site, show interest
in obtaining information about us or our products and Services, engage in activities on the Site, or
contact us. The personal information we collect depends on the circumstances of your interactions with
us and the Site, the choices you make, and the products and features you utilize. This may include:
Personal Information Provided by You. We gather names; phone numbers; email addresses; mailing
addresses; usernames; passwords; contact preferences; contact or authentication data; billing
addresses; debit/credit card numbers; and similar information.
All personal information you furnish to us must be truthful, complete, and accurate, and you must
inform us of any changes to such personal information.
Information automatically collected
Some information — such as your Internet Protocol (IP) address and/or browser and device
characteristics — is collected automatically when you visit our Website.
We automatically gather specific information when you visit, use, or navigate the Site. This information
doesn't disclose your specific identity (such as your name or contact information) but may include
device and usage information, like your IP address, browser and device characteristics, operating
system, language preferences, referring URLs, device name, country, location, details about how and
when you utilize our Site, and other technical information. This information is primarily required to
maintain the security and operation of our Site, and for our internal analytics and reporting purposes.
The information we collect includes:
 Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance
information our servers automatically collect when you access or use our Site and which we
record in log files. Depending on your interaction with us, this log data may include your IP
address, device information, browser type and settings, and information about your activity on
the Site (such as timestamps associated with your usage, pages and files viewed, searches, and
other actions you take, such as which features you use), device event information (such as
system activity, error reports, and hardware settings).
 Device Data. We collect device data such as information about your computer, phone, tablet, or
other device you use to access the Site. Depending on the device utilized, this device data may
include information such as your IP address (or proxy server), device and application
identification numbers, location, browser type, hardware model, Internet service provider,
and/or mobile carrier, operating system, and system configuration information.
 Location Data. We collect location data like information about your device’s location, which can
be either precise or imprecise. The amount of information we collect depends on the type and
settings of the device used to access the Site. For example, we may use GPS and other
technologies to collect geolocation data that reveals your current location (based on your IP
address). You can opt out of allowing us to collect this information by refusing access or
disabling your Location setting on your device. However, if you opt out, you might not be able to
utilize certain aspects of the Services.
2. HOW DO WE USE YOUR INFORMATION?
We process your information for purposes based on legitimate business interests, the fulfillment of
our contract with you, compliance with our legal obligations, and/or your consent.
We utilize personal information collected through our Site for various business purposes described
below. We process your personal information for these purposes, relying on our legitimate business
interests, to enter into or execute a contract with you, with your consent, and/or to comply with our
legal obligations. We specify the specific processing grounds we rely on next to each purpose listed
below.
We utilize the information we collect or receive:
• To facilitate account creation and logon process. If you opt to link your account with us to a third-
party account (like your Google or Facebook account), we use the information you allowed us to gather
from those third parties to facilitate account creation and logon process for the performance of the
contract.
• To post testimonials. We post testimonials on our Site that may include personal information. Before
posting a testimonial, we obtain your consent to use your name and the content of the testimonial. If
you wish to update or delete your testimonial, kindly contact us at INFO@HEAVEN VAPORS.PK, including
your name, testimonial location, and contact information.
• Request feedback. We may use your information to request feedback and to contact you about your
usage of our Site.
• To enable user-to-user communications. We may utilize your information to enable user-to-user
communications with each user’s consent.
• To manage user accounts. We may utilize your information to manage our account and keep it
operational.
• To send administrative information to you. We may use your personal information to send you
product, service, and new feature information and/or information about changes to our terms,
conditions, and policies.
• To protect our Services. We may use your information to keep our Site safe and secure (for example,
for fraud monitoring and prevention).
• To enforce our terms, conditions, and policies for business purposes, to comply with legal and
regulatory requirements or in connection with our contract.
• To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we
may need to inspect the data we hold to determine how to respond.
• Fulfill and manage your orders. We may use your information to fulfill and manage your orders,
payments, returns, and exchanges made through the Site.
• Administer prize draws and competitions. We may use your information to administer prize draws
and competitions when you choose to participate in our competitions.
• To deliver and facilitate delivery of services to the user. We may use your information to provide you
with the requested service.
• To respond to user inquiries/offer support to users. We may use your information to respond to your
inquiries and resolve any potential issues you might have with the use of our Services.
• To send you marketing and promotional communications. We and/or our third-party marketing
partners may use the personal information you send to us for our marketing purposes, if this is in
accordance with your marketing preferences. For example, when expressing an interest in obtaining
information about us or our Site, subscribing to marketing, or otherwise contacting us, we will collect
personal information from you. You can opt-out of our marketing emails at any time (see the “WHAT
ARE YOUR PRIVACY RIGHTS?” below).
• Deliver targeted advertising to you. We may use your information to develop and display
personalized content and advertising (and work with third parties who do so) tailored to your interests
and/or location and to measure its effectiveness.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
We only share information with your consent, to comply with laws, to provide you with services, to
protect your rights, or to fulfill business obligations.
We may process or share your data that we hold based on the following legal basis:
 Consent: We may process your data if you have given us specific consent to use your personal
information for a particular purpose.
 Legitimate Interests: We may process your data when it is reasonably necessary to achieve our
legitimate business interests.
 Performance of a Contract: Where we have entered into a contract with you, we may process
your personal information to fulfill the terms of our contract.
 Legal Obligations: We may disclose your information where we are legally required to do so to
comply with applicable law, governmental requests, a judicial proceeding, court order, or legal
process, such as in response to a court order or a subpoena (including in response to public
authorities to meet national security or law enforcement requirements).
 Vital Interests: We may disclose your information where we believe it is necessary to
investigate, prevent, or take action regarding potential violations of our policies, suspected
fraud, situations involving potential threats to the safety of any person, illegal activities, or as
evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following
situations:
 Business Transfers. We may share or transfer your information in connection with, or during
negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion
of our business to another company.
 Vendors, Consultants and Other Third-Party Service Providers. We may share your data with
third-party vendors, service providers, contractors, or agents who perform services for us or on
our behalf and require access to such information to do that work. Examples include: payment
processing, data analysis, email delivery, hosting services, customer service, and marketing
efforts. We may allow selected third parties to use tracking technology on the Site, which will
enable them to collect data on our behalf about how you interact with our Site over time. This
information may be used to, among other things, analyze and track data, determine the
popularity of certain content, pages, or features, and better understand online activity. Unless
described in this notice, we do not share, sell, rent, or trade any of your information with third
parties for their promotional purposes.
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
We only share information with the following categories of third parties.
We only share and disclose your information with the following categories of third parties. If we have
processed your data based on your consent and you wish to revoke your consent, please contact us
using the contact details provided in the section below titled “HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?”.
 Payment Processors
 Cloud Computing Services
 Data Analytics Services
 Data Storage Service Providers
 Order Fulfillment Service Providers
 Retargeting Platforms
 Sales & Marketing Tools
5. HOW LONG DO WE KEEP YOUR INFORMATION?
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy
notice unless otherwise required by law.
We will only retain your personal information for as long as it is necessary for the purposes set out in
this privacy policy unless a longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements). No purpose in this notice will require us to keep your personal
information for longer than the period of time in which users have an account with us. When we have
no ongoing legitimate business need to process your personal information, we will either delete or
anonymize such information, or, if this is not possible (for example, because your personal information
has been stored in backup archives), then we will securely store your personal information and isolate it
from any further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
We aim to protect your personal information through a system of organizational and technical
security measures.
We have instituted appropriate technical and organizational security measures intended to protect the
security of any personal information we process. However, despite our efforts to secure your
information, no electronic transmission over the Internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or
other unauthorized third parties will not be able to circumvent our security measures and improperly
collect, access, steal, or modify your information. While we will do our utmost to protect your personal
information, the transmission of personal information to and from our Site is at your own risk. You
should only access the Site within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to individuals under 18 years of age. By using the Site,
you affirm that you are at least 18 years old or that you are the parent or guardian of such a minor and
consent to such minor dependent’s use of the Site. If we become aware that personal information from
individuals under 18 years of age has been collected, we will take steps to deactivate the account and
promptly delete such data from our records. If you become aware of any data we may have collected
from individuals under 18 years of age, please contact us at info@heavenvapors.pk
8. WHAT ARE YOUR PRIVACY RIGHTS?
You may review, change, or terminate your account at any time. If you are a resident in the Islamic
Republic of Pakistan and you believe we are unlawfully processing your personal information, you also
have the right to complain to your local data protection supervisory authority. You can find their contact
details for the data protection authorities are available.
If you have questions or comments about your privacy rights, you may email us at
info@heavenvapors.pk
Account Information
If you would at any time like to review or change the information in your account or terminate your
account, you can:
Contact us using the provided contact information.
Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and
information from our active databases. However, we may retain some information in our files to prevent
fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply
with applicable legal requirements.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by
clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided
below. You will then be removed from the marketing email list — however, we may still communicate
with you, for example to send you service-related emails that are necessary for the administration and
use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise
opt-out, you may:
 Access your account settings and update your preferences.
 Contact us using the contact information provided.
9. DO WE MAKE UPDATES TO THIS NOTICE?
Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. The updated version will be indicated by an
updated “Revised” date, and the updated version will be effective as soon as it is accessible. If we make
material changes to this privacy policy, we may notify you either by prominently posting a notice of such
changes or by directly sending you a notification. We encourage you to review this privacy policy
frequently to stay informed of how we are protecting your information.
10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
At Heaven Vapors, we value our customers and partners alike. Whether you’re a vape enthusiast
seeking information or a wholesaler interested in collaboration, we’re here to assist you. Feel free to
reach out to us via email or phone. Fill out the below form with your concern and we’ll respond to you.
PHONE: 0336-1848118
Email: info@heavenvapors.pk
11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA
WE COLLECT FROM YOU?
According to the applicable laws of your country, you may have the right to request access to the
personal information we collect from you, make changes to that information, or have it deleted under
certain circumstances. To request to review, update, or delete your personal information, please visit:
https://Heaven Vapors.pk/contact-us/