Thank you for choosing to be part of our community at Vape Station (“Company,” “we,” “us,” or “our“).

We are committed to protecting your personal information and your right to privacy. If you have any

questions or concerns about this privacy notice or our practices with regard to your personal

information, please contact us at INFO@HEAVEN VAPORS.PK.

This privacy notice describes how we might use your information if you:

Visit our website at https://heavenvapors.pk/

Engage with us in other related ways ― including any sales, marketing, or events

In this privacy notice, if we refer to:

“Website,” we are referring to any website of ours that references or links to this policy

“Services,” we are referring to our Website, and other related services, including any sales, marketing,

or events

The purpose of this privacy policy is to clarify for you in the most straightforward way possible what

information we gather, how we utilize it, and what rights you have concerning it. If there are any terms

in this privacy policy that you disagree with, kindly cease using our Services immediately.

Please peruse this privacy policy carefully, as it will provide insight into how we handle the

information we collect.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

We collect personal information that you provide to us.

We gather personal information that you willingly provide when you register on the Site, show interest

in obtaining information about us or our products and Services, engage in activities on the Site, or

contact us. The personal information we collect depends on the circumstances of your interactions with

us and the Site, the choices you make, and the products and features you utilize. This may include:

Personal Information Provided by You. We gather names; phone numbers; email addresses; mailing

addresses; usernames; passwords; contact preferences; contact or authentication data; billing

addresses; debit/credit card numbers; and similar information.

All personal information you furnish to us must be truthful, complete, and accurate, and you must

inform us of any changes to such personal information.

Information automatically collected

Some information — such as your Internet Protocol (IP) address and/or browser and device

characteristics — is collected automatically when you visit our Website.

We automatically gather specific information when you visit, use, or navigate the Site. This information

doesn't disclose your specific identity (such as your name or contact information) but may include

device and usage information, like your IP address, browser and device characteristics, operating

system, language preferences, referring URLs, device name, country, location, details about how and

when you utilize our Site, and other technical information. This information is primarily required to

maintain the security and operation of our Site, and for our internal analytics and reporting purposes.

The information we collect includes:

 Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance

information our servers automatically collect when you access or use our Site and which we

record in log files. Depending on your interaction with us, this log data may include your IP

address, device information, browser type and settings, and information about your activity on

the Site (such as timestamps associated with your usage, pages and files viewed, searches, and

other actions you take, such as which features you use), device event information (such as

system activity, error reports, and hardware settings).

 Device Data. We collect device data such as information about your computer, phone, tablet, or

other device you use to access the Site. Depending on the device utilized, this device data may

include information such as your IP address (or proxy server), device and application

identification numbers, location, browser type, hardware model, Internet service provider,

and/or mobile carrier, operating system, and system configuration information.

 Location Data. We collect location data like information about your device’s location, which can

be either precise or imprecise. The amount of information we collect depends on the type and

settings of the device used to access the Site. For example, we may use GPS and other

technologies to collect geolocation data that reveals your current location (based on your IP

address). You can opt out of allowing us to collect this information by refusing access or

disabling your Location setting on your device. However, if you opt out, you might not be able to

utilize certain aspects of the Services.

2. HOW DO WE USE YOUR INFORMATION?

We process your information for purposes based on legitimate business interests, the fulfillment of

our contract with you, compliance with our legal obligations, and/or your consent.

We utilize personal information collected through our Site for various business purposes described

below. We process your personal information for these purposes, relying on our legitimate business

interests, to enter into or execute a contract with you, with your consent, and/or to comply with our

legal obligations. We specify the specific processing grounds we rely on next to each purpose listed

below.

We utilize the information we collect or receive:

• To facilitate account creation and logon process. If you opt to link your account with us to a third-

party account (like your Google or Facebook account), we use the information you allowed us to gather

from those third parties to facilitate account creation and logon process for the performance of the

contract.

• To post testimonials. We post testimonials on our Site that may include personal information. Before

posting a testimonial, we obtain your consent to use your name and the content of the testimonial. If

you wish to update or delete your testimonial, kindly contact us at INFO@HEAVEN VAPORS.PK, including

your name, testimonial location, and contact information.

• Request feedback. We may use your information to request feedback and to contact you about your

usage of our Site.

• To enable user-to-user communications. We may utilize your information to enable user-to-user

communications with each user’s consent.

• To manage user accounts. We may utilize your information to manage our account and keep it

operational.

• To send administrative information to you. We may use your personal information to send you

product, service, and new feature information and/or information about changes to our terms,

conditions, and policies.

• To protect our Services. We may use your information to keep our Site safe and secure (for example,

for fraud monitoring and prevention).

• To enforce our terms, conditions, and policies for business purposes, to comply with legal and

regulatory requirements or in connection with our contract.

• To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we

may need to inspect the data we hold to determine how to respond.

• Fulfill and manage your orders. We may use your information to fulfill and manage your orders,

payments, returns, and exchanges made through the Site.

• Administer prize draws and competitions. We may use your information to administer prize draws

and competitions when you choose to participate in our competitions.

• To deliver and facilitate delivery of services to the user. We may use your information to provide you

with the requested service.

• To respond to user inquiries/offer support to users. We may use your information to respond to your

inquiries and resolve any potential issues you might have with the use of our Services.

• To send you marketing and promotional communications. We and/or our third-party marketing

partners may use the personal information you send to us for our marketing purposes, if this is in

accordance with your marketing preferences. For example, when expressing an interest in obtaining

information about us or our Site, subscribing to marketing, or otherwise contacting us, we will collect

personal information from you. You can opt-out of our marketing emails at any time (see the “WHAT

ARE YOUR PRIVACY RIGHTS?” below).

• Deliver targeted advertising to you. We may use your information to develop and display

personalized content and advertising (and work with third parties who do so) tailored to your interests

and/or location and to measure its effectiveness.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We only share information with your consent, to comply with laws, to provide you with services, to

protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

 Consent: We may process your data if you have given us specific consent to use your personal

information for a particular purpose.

 Legitimate Interests: We may process your data when it is reasonably necessary to achieve our

legitimate business interests.

 Performance of a Contract: Where we have entered into a contract with you, we may process

your personal information to fulfill the terms of our contract.

 Legal Obligations: We may disclose your information where we are legally required to do so to

comply with applicable law, governmental requests, a judicial proceeding, court order, or legal

process, such as in response to a court order or a subpoena (including in response to public

authorities to meet national security or law enforcement requirements).

 Vital Interests: We may disclose your information where we believe it is necessary to

investigate, prevent, or take action regarding potential violations of our policies, suspected

fraud, situations involving potential threats to the safety of any person, illegal activities, or as

evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following

situations:

 Business Transfers. We may share or transfer your information in connection with, or during

negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion

of our business to another company.

 Vendors, Consultants and Other Third-Party Service Providers. We may share your data with

third-party vendors, service providers, contractors, or agents who perform services for us or on

our behalf and require access to such information to do that work. Examples include: payment

processing, data analysis, email delivery, hosting services, customer service, and marketing

efforts. We may allow selected third parties to use tracking technology on the Site, which will

enable them to collect data on our behalf about how you interact with our Site over time. This

information may be used to, among other things, analyze and track data, determine the

popularity of certain content, pages, or features, and better understand online activity. Unless

described in this notice, we do not share, sell, rent, or trade any of your information with third

parties for their promotional purposes.

4. WHO WILL YOUR INFORMATION BE SHARED WITH?

We only share information with the following categories of third parties.

We only share and disclose your information with the following categories of third parties. If we have

processed your data based on your consent and you wish to revoke your consent, please contact us

using the contact details provided in the section below titled “HOW CAN YOU CONTACT US ABOUT THIS

NOTICE?”.

 Payment Processors

 Cloud Computing Services

 Data Analytics Services

 Data Storage Service Providers

 Order Fulfillment Service Providers

 Retargeting Platforms

 Sales & Marketing Tools

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy

notice unless otherwise required by law.

We will only retain your personal information for as long as it is necessary for the purposes set out in

this privacy policy unless a longer retention period is required or permitted by law (such as tax,

accounting, or other legal requirements). No purpose in this notice will require us to keep your personal

information for longer than the period of time in which users have an account with us. When we have

no ongoing legitimate business need to process your personal information, we will either delete or

anonymize such information, or, if this is not possible (for example, because your personal information

has been stored in backup archives), then we will securely store your personal information and isolate it

from any further processing until deletion is possible.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We aim to protect your personal information through a system of organizational and technical

security measures.

We have instituted appropriate technical and organizational security measures intended to protect the

security of any personal information we process. However, despite our efforts to secure your

information, no electronic transmission over the Internet or information storage technology can be

guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or

other unauthorized third parties will not be able to circumvent our security measures and improperly

collect, access, steal, or modify your information. While we will do our utmost to protect your personal

information, the transmission of personal information to and from our Site is at your own risk. You

should only access the Site within a secure environment.

7. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to individuals under 18 years of age. By using the Site,

you affirm that you are at least 18 years old or that you are the parent or guardian of such a minor and

consent to such minor dependent’s use of the Site. If we become aware that personal information from

individuals under 18 years of age has been collected, we will take steps to deactivate the account and

promptly delete such data from our records. If you become aware of any data we may have collected

from individuals under 18 years of age, please contact us at [email protected]

8. WHAT ARE YOUR PRIVACY RIGHTS?

You may review, change, or terminate your account at any time. If you are a resident in the Islamic

Republic of Pakistan and you believe we are unlawfully processing your personal information, you also

have the right to complain to your local data protection supervisory authority. You can find their contact

details for the data protection authorities are available.

If you have questions or comments about your privacy rights, you may email us at

Account Information

If you would at any time like to review or change the information in your account or terminate your

account, you can:

Contact us using the provided contact information.

Log in to your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete your account and

information from our active databases. However, we may retain some information in our files to prevent

fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply

with applicable legal requirements.

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by

clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided

below. You will then be removed from the marketing email list — however, we may still communicate

with you, for example to send you service-related emails that are necessary for the administration and

use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise

opt-out, you may:

 Access your account settings and update your preferences.

 Contact us using the contact information provided.

9. DO WE MAKE UPDATES TO THIS NOTICE?

Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an

updated “Revised” date, and the updated version will be effective as soon as it is accessible. If we make

material changes to this privacy policy, we may notify you either by prominently posting a notice of such

changes or by directly sending you a notification. We encourage you to review this privacy policy

frequently to stay informed of how we are protecting your information.

10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

At Heaven Vapors, we value our customers and partners alike. Whether you’re a vape enthusiast

seeking information or a wholesaler interested in collaboration, we’re here to assist you. Feel free to

reach out to us via email or phone. Fill out the below form with your concern and we’ll respond to you.

PHONE: 0336-1848118

Email: [email protected]

11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA

WE COLLECT FROM YOU?

According to the applicable laws of your country, you may have the right to request access to the

personal information we collect from you, make changes to that information, or have it deleted under

certain circumstances. To request to review, update, or delete your personal information, please visit:

https://Heaven Vapors.pk/contact-us/